Frequently Asked Questions

Shipping & Returns

Our address is:

1400 Folsom St Unit 201

Boulder, Co 80302

We are pleased to offer free shipping on all orders over $100 domestically. We also free shipping to Canada on orders over $150.

Orders under $100 will be charged a standard rate from USPS.

International Shipments: For international shipments we have partnered with Global-e/ DHL. Global-e is a trusted global ecommerce vendor whose solution allows Togens to provide the best possible user experience to our international customers. Customers will receive 2 discounted shipping options from DHL with best in class delivery times.

Time will vary based on location of your delivery address. We ship all packages express and tracked. (unless otherwise noted)

If you have any questions regarding the status of your order please email us at

We are open for curb side pickup from 9am-5pm PST Monday-Friday.

Our address is:

1400 Folsom St Unit 201

Boulder, CO 80302

Please call us at 720-836-0646 for pickup inquiries.

Yes! We are proud to serve anglers all over the globe, from Brazil to Australia and everywhere in between. Once you are in checkout, you will see local payment methods and calculations for any appropriate shipping, duties, taxes and other customs fees.

Our free shipping is currently only for US & Canadian residents.

We back all of our products with a 30-day money-back guarantee! If for any reason you don't 100% love your products we will refund you in full. 

Please call or email us with any further questions.

We have 100% hassle free return policy. If for any reason you are not ecstatic about your purchase please reach out to us at

How to navigate the website

To purchase a gift card CLICK HERE. If you are receiving a gift card, you will be able to enter the code at checkout.

To browse our full category list, CLICK HERE.

You can find any category by clicking on your desired menu from the top of the website.

Alternatively you can also search using our "search box" function a the top of any page.

We are constantly expanding our selection of products, colours. & sizes for an easier shopping experience.

If you can't find what you're looking for, send us an email at and we will try to source it for you.

After adding items to your cart, click the "Cart" icon at the top right of this site to view your cart.

Navigate the the checkout page and you will see a section to insert a coupon/discount code.

Please note: Our system only allows for use of one coupon at a time.

We accept Visa, Mastercard, American Express, Paypal, Amazon Pay, Apple Pay, & Google Pay.

CLICK HERE for our complete comparison chart

How to use the rewards program

CLICK HERE to make a Togens account.

You can earn fly bucks in a variety of ways. CLICK HERE to see a full list of ways to earn.

CLICK HERE for a full list of ways to spend your fly bucks.

CLICK HERE to refer a friend and earn a reward.